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» Guild Leadership
If your guild is listed on CTProfiles but you were not the one who created it, or the person who created your guild has become unreachable, please use the form below to provide as much information as possible so we can correctly ensure leadership of your guild on CTProfiles.

» Recover Character
If you attempted to create your character and found that your name was already in use, please use the form below so we can take the necessary steps to ensure your name is recovered.

If your guild is listed on CTProfiles but you were not the one who created it, or the person who created your guild has become unreachable, please use the form below to provide as much information as possible so we can correctly ensure leadership of your guild on CTProfiles.
Note: All fields are required.

Your Information:

CTProfiles Username:

CTProfiles Profile ID:

Email Address:

New Guild Leader's Information:

CTProfiles Username:

CTProfiles Profile ID:

Guild Information:

CTProfiles Guild Page:

Guild Website URL:

Screenshot of leader:

 

(Provide a screenshot of your guild window, showing rank, and your char saying, "Hi CTProfiles Team!" or the submission will not be valid)

Any additional information you can provide:

If you attempted to create your character and found that your name was already in use, please use the form below so we can take the necessary steps to ensure your name is recovered.
Note: All fields are required.

Your Information:

CTProfiles Username:

Email Address:

Character Information:

Existing Profile ID:

or

Character Name:

Select Region USEU/ENEU/DEEU/FREU/SP Select Server

Character Screenshot:

 

(You must submit a screenshot of your character saying, "Hi CTProfiles Team!" or the submission will not be valid)

Any additional information you can provide:

If your issue was not found in our Self Help topics, click the button below to proceed with contacting us.